Terms

TERMS AND CONDITIONS

OVERVIEW

This website is operated by Marianella. Throughout the site, the terms "we," "us," and "our" refer to Marianella. Marianella offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions ("Terms of Service," "Terms"), including additional terms, policies, and notices referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services to you.

1. ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or destructive code. Any breach or violation of the Terms will result in an immediate termination of your Services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve:
(a) transmissions over various networks;
(b) changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

3. HANDCRAFTED PRODUCT DISCLAIMER

Due to the handcrafted nature of our products, slight variations in ingredients, texture, color, or formulation may occur. While we strive for consistency, natural ingredient availability may require minor adjustments without compromising quality or efficacy.

By purchasing from us, you acknowledge and accept these variations as a characteristic of artisanal production and agree that such differences do not constitute a defect in the product.

4. PRODUCT USE AND LIABILITY DISCLAIMER

Our products are intended for external use only. While we use high-quality ingredients, individual reactions may vary. We recommend conducting a patch test before full use, especially for those with sensitive skin or allergies.

Marianella is not responsible for any adverse reactions, sensitivities, or allergies resulting from the use of our products. If irritation occurs, discontinue use immediately and consult a healthcare professional.

Marianella makes no medical claims regarding the benefits of its products. Statements on this website have not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease.

5. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for decision-making.

Any reliance on the material on this site is at your own risk.

6. SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

User Opt-In
By participating in our SMS/MMS Program, you agree to receive autodialed or prerecorded marketing messages at the phone number associated with your opt-in. Consent is not required to make a purchase. Message and data rates may apply.

User Opt-Out
To stop receiving messages, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from us.

Duty to Notify and Indemnify
If you change your mobile number, you must opt out before discontinuing use. Failure to do so makes you liable for any claims brought by new users of that number.

Dispute Resolution
Any disputes arising from participation in this Program will be resolved by arbitration in New York, New York, in accordance with the American Arbitration Association's Commercial Arbitration Rules.

Miscellaneous
We reserve the right to modify or terminate this Program at any time. Continued participation in the Program constitutes agreement to any changes.

7. FORCE MAJEURE

Marianella shall not be held liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Pandemics
  • Governmental actions
  • Supply chain disruptions
  • Acts of God

Such circumstances do not entitle the customer to any form of refund or compensation.

8. THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include third-party materials.

Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and do not warrant and will not have any liability or responsibility for third-party materials or websites.

9. CONTACT INFORMATION

Questions about these Terms and Conditions should be sent to us at info@marianella.co.