Privacy Policy

Last Updated: October 2025
Operated by: Jaboneria Marianella LLC
302 Bedford Avenue #89, Brooklyn, NY 11249, USA
Email: info@marianella.co

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or purchase our products.

By accessing this site, you agree to the terms below.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

Make a purchase
Create an account
Subscribe to email or SMS updates
Contact our customer support team

This may include:

Name
Email address
Mailing and billing address
Phone number
Payment information (processed securely by third parties)
Order and purchase history

Automatic Data Collection

When you browse our site, we may automatically collect:

IP address
Browser type and device type
Pages viewed and site interactions
Cookies and tracking data

This helps us improve website performance and user experience.

2. How We Use Your Information

We may use your information to:

Process and fulfill purchases
Communicate about orders or customer service inquiries
Improve site functionality and customer experience
Send promotional email/SMS marketing (only if you opt-in)

You may unsubscribe from marketing at any time:

Email: Click Unsubscribe at the bottom of any message
SMS: Reply STOP

3. Legal Basis (For Occasional UK/EU Sales)

For customers in the UK/EU, we process data under:

Consent
Contract performance
Legitimate business interest

4. Data Storage & Payment Processing (Shopify)

Our store is hosted on Shopify, which provides secure e-commerce hosting and payment processing.

Payment data is processed by PCI-compliant providers and encrypted. We do not store your full credit card details on our servers.

Shopify Privacy Policy: https://www.shopify.com/legal/privacy

5. Third-Party Service Providers

We share personal information only with trusted service providers necessary to operate the business, including:

Payment processors
Shipping and delivery services
Email/SMS marketing platforms
Website analytics tools

They are only permitted to use your information to perform services on our behalf.

We do not sell your personal data.

6. Cookies

We use cookies and similar technologies to:

Remember your cart
Save login preferences
Analyze site traffic and usage

You can disable cookies in your browser settings, though some features may not function properly.

7. Security

We use industry-standard technical and organizational security measures to protect your data.
No method of data transmission or storage is completely secure, but we take reasonable steps to safeguard information.

8. Data Retention

Order records are kept for 7 years for tax and compliance reasons.
Marketing data is retained until you unsubscribe or request deletion.

9. Your Rights

Where applicable by law (including UK/EU and U.S. state privacy laws), you may request:

Access to your personal data
Correction of inaccurate information
Deletion of non-required data
Withdrawal of marketing consent

To submit a request: info@marianella.co

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Your sole remedy is limited to the amount paid for the product.

11. Binding Arbitration & Class Action Waiver

Any dispute arising from the use of our website or purchase of products will be resolved exclusively through binding arbitration in New York, NY.

You waive the right to:

File a lawsuit in court
Participate in a class action
Bring joint claims

All disputes must be brought individually.

12. Changes to This Policy

We may update this policy periodically. Updates will be posted on this page with a revised effective date.

Contact Information

For privacy-related questions or requests:

info@marianella.co
Jaboneria Marianella LLC
302 Bedford Avenue #89
Brooklyn, NY 11249, USA